Privacy Policy

Last Updated: 2025

1. Introduction

Welcome to Dr. Rohit Gupta's website. We are committed to protecting your personal information and your right to privacy. This privacy policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

2.1 Information You Provide

When you use our website, you may provide us with:

• Contact Information: Name, email address, phone number when you submit contact forms or book appointments
• Inquiry Details: Messages and questions you submit through our contact form
• Appointment Information: Details provided when booking appointments

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type (desktop/mobile/tablet)
• Usage Information: Pages visited, time spent on pages, scroll depth, clicks
• Location Data: Approximate geographic location based on your IP address (country, city, region)
• Technical Data: IP address, screen resolution, timezone, language preferences
• Referral Data: The website that referred you to us

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Inquiries: Process and respond to your contact form submissions
• To Manage Appointments: Schedule and manage your appointments
• To Improve Our Services: Analyze website usage to improve user experience
• To Communicate: Send you information about our services (only if you've requested it)
• To Ensure Security: Detect and prevent fraud, abuse, or security issues
• Analytics: Understand visitor behavior and preferences to optimize our website

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies to remember your preferences and improve your experience.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., session management)
• Analytics Cookies: Help us understand how visitors use our website (with your consent)
• Preference Cookies: Remember your settings and choices

4.3 Your Cookie Choices

When you first visit our website, you'll see a cookie consent banner. You can choose to:

• Accept: Allow us to use cookies for analytics and improvement
• Decline: Only essential cookies will be used

You can also control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. "Do Not Track" Signals

We respect "Do Not Track" (DNT) browser settings. If you have DNT enabled and decline tracking consent, we will not track your visits. However, if you explicitly consent to tracking via our cookie banner, your consent overrides the DNT setting (as permitted by law).

6. How We Share Your Information

We do NOT sell your personal information. We may share your information only in these circumstances:

• Service Providers: Third-party services that help us operate our website (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure HTTPS encryption for data transmission
• Database security with row-level security policies
• Access controls limiting who can view your data
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Contact form submissions are retained until you request deletion. Analytics data is kept for up to 2 years for business analysis purposes.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Opt-out of marketing communications or data processing
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing at any time

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this privacy policy, please contact us: